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Cards
  • Account
    • Personal Account
    • Business Account
    • Opening an account
    • General
    • Verifying Identity
    • Miscellaneous
  • Cards
    • Order& Delivery
    • Setup& Rules
    • Withdrawals& Top up
    • Usage&Transaction
  • PPOS Acquiring
    • Becoming a PPos User
    • Partnership
  • Security
    • Account Protection
    • Passwords
    • Transaction Dispute
  • Transfers& Adding money
    • Transfers
    • Adding money& Limits
    • Account statement
    • Transaction limit
  • App& Features
    • Application
    • Referrals
    • Account Features
    • Transfer Features
    • Bank card Features
      Back to home
      1. Help Center
      2. Cards
      • Account
        • Personal Account
        • Business Account
        • Opening an account
        • General
        • Verifying Identity
        • Miscellaneous
      • Cards
        • Order& Delivery
        • Setup& Rules
        • Withdrawals& Top up
        • Usage&Transaction
      • PPOS Acquiring
        • Becoming a PPos User
        • Partnership
      • Security
        • Account Protection
        • Passwords
        • Transaction Dispute
      • Transfers& Adding money
        • Transfers
        • Adding money& Limits
        • Account statement
        • Transaction limit
      • App& Features
        • Application
        • Referrals
        • Account Features
        • Transfer Features
        • Bank card Features

      Cards

      Order& Delivery, Card limits, How to add cards to app

      Order& Delivery

      • How many cards can I apply for?
      • What is a virtual card?
      • When will my card arrive?
      • How to order my card with express delivery?
      • How do I apply for a Paytend card?
      • 订购卡要收取多少卡费?
      See more

      Setup& Rules

      • How to change my card limits?
      • How to activate my card?
      • Where is my activation email?/I can't find my activation email.
      • Why was I charged an ATM fee?

      Withdrawals& Top up

      • Why has my cash withdrawal been reverted?
      • I don't recognise a cash withdrawal
      • Why was my cash withdrawal declined?
      • Is there a service fee for bank card top-up?
      • Which currencies are supported for bank card top-ups?
      • How to top up MasterCard?
      • How much is the ATM withdraw Fee?/How often can I withdraw cash for free?
      • Why didn't an ATM give me cash?
      • How do I withdraw cash?
      • What is the maximum I can spend/top up?
      See more

      Usage&Transaction

      • What is Dynamic Currency Conversion (DCC)?
      • I would like a refund for something I bought
      • Why has my card payment been reverted?
      • Why did the merchant charge a fee for my card payment?
      • Why has my card payment been declined?
      • Why was I charged more than expected?
      • I have exceeded all my PIN attempts!
      • What to do if my card is lost or it’s been compromised?
      • How can I link my Paytend card to PayPal?
      • How does 3D Secure work?
      See more
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