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Cards
Account
Opening an Account
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Miscellaneous
Cards
Order & Delivery
Setup & Rules
Withdrawals & Top up
Usage & Transactions
Acquiring
Acquiring Services - Paytend Wave
Partnership
Security
Account Protection
Passwords
Transaction Dispute
Transactions
Transfers
Adding money& Limits
Account statement
Transaction limit
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Application
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Account Features
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Help Center
Cards
Account
Opening an Account
Personal Account
Business Account
General
Verifying Identity
Miscellaneous
Cards
Order & Delivery
Setup & Rules
Withdrawals & Top up
Usage & Transactions
Acquiring
Acquiring Services - Paytend Wave
Partnership
Security
Account Protection
Passwords
Transaction Dispute
Transactions
Transfers
Adding money& Limits
Account statement
Transaction limit
App
Application
Referrals
Account Features
Transfer Features
Bank card Features
Contact Support
Legal
Official Data Requests
Cards
Order & Delivery, Top Up & Withdrawals, Usage, Limits
Order & Delivery
Card Delivery
How do I order a Paytend card?
How many cards can I apply for?
What is the difference between Virtual and Physical Cards?
Setup & Rules
Card Fees
Increase Card Limits
How to Activate My Card?
Why Was I Charged an ATM Fee?
Where Is My Activation Email? / I Can’t Find My Activation Email
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Withdrawals & Top up
How do I Withdraw Cash?
How to Top-up Paytend Cards?
Why didn't the ATM give me cash?
I Don’t Recognize a Cash Withdrawal
Why Was My Cash Withdrawal Declined?
Why Was My Cash Withdrawal Reversed?
Is there a service fee for bank card top-up?
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Usage & Transactions
Lost/Compromised Card
How Does 3D Secure Work?
Link my Paytend Card to PayPal
What to Do If My Card Is Blocked?
Why Was My Card Payment Declined?
Why Was My Card Payment Reverted?
Why Was I Charged More Than Expected?
How to Request a Refund for Your Purchase
What is Dynamic Currency Conversion (DCC)?
Why Was I Charged a Fee for My Card Payment?
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