English

Important Notice

Client Fund Withdrawal Notice

Dear Client,

We hereby inform you that, by decision of the Board of the Bank of Lithuania, the validity of Electronic Money Institution Licence No. 41 issued to UAB “Paytend Europe” has been revoked.

As of 3 March 2026, the Company is no longer authorised to issue electronic money or provide payment services. Please be informed that your funds remain safeguarded in accordance with the applicable legal requirements.

We emphasise that settlement with existing clients is being carried out, and no new payment transactions will be executed.

To withdraw your remaining funds, please use the Paytend Mobile Banking Application, which is the only official channel available for fund withdrawals.

To initiate the withdrawal:

  1. Open the Paytend Mobile Banking App and log in to your account.
  2. Navigate to Profile (the rightmost icon at the bottom of the application).
  3. Select Support.
  4. Click Withdraw Your Balance.
  5. Follow the instructions to enter your destination bank account details and complete the withdrawal request. Please note that only withdrawals to an account held under your name will be supported.

Your funds will be transferred to the payment account specified by you with a credit institution, electronic money institution, or payment institution.

For security reasons, Paytend does not process withdrawal requests via email, telephone, or third-party platforms.

If you have any additional questions, please contact us by email at clients@paytend.com.

Yours sincerely,
Paytend Europe Team

 
EUROPEAN
 
IBAN ACCOUNT

Paytend is a comprehensive digital banking solution offering IBAN accounts to users in the European Economic Area (EEA). 

With Paytend, you can open accounts online, make payments both online and in-store, and track your funds via the user-friendly Paytend app.

Enjoy seamless international payment transfers and manage your money directly from your mobile phone, making it a versatile and powerful banking tool for all your financial needs. 
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Everything is in HAND

Skipping appointments, bank queues or counters, the Paytend mobile banking App makes it easy for you to collect and pay, allowing you to manage your accounts anywhere and anytime.

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With Paytend’s Global Fast service, remit to 100+ countries and regions, receive funds in 2 hours at the earliest, make non-identical name transfers. Offer real-time transparent and locked-in exchange rates. Local currency is credited into your account for immediate use.
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Paytend issues prepaid Mastercards and UnionPay debit cards.

- Unregistered card with a fixed value

- Registered card with maximum balance limit of €100,000

Support global multi-currency consumption and ATM withdrawal

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PPOS in-store acquiring business supports smart POS, MPOS, Soft POS, providing small to medium-sized merchants with diversified, flexible and convenient in-store payment methods.
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Group 23

E-COMMERCE acquiring

PPOS e-commerce acquiring business supports online cashier desk, API and mobile SDK. With acquiring capabilities of Visa, Mastercard, UnionPay, WeChat Pay and Alipay, we provide e-commerce companies and merchants with a convenient and efficient way for payment in global markets.
 
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YOUR IPHONE IS NOW YOUR PAYTEND CARD

Apple Pay is an easy, secure, and private way to use your Paytend card on all your Apple devices.

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