Help Center
English
简体中文
简体中文
Security
Account
Opening an Account
Personal Account
Business Account
General
Verifying Identity
Miscellaneous
Cards
Order & Delivery
Setup & Rules
Withdrawals & Top up
Usage & Transactions
Acquiring
Acquiring Services - Paytend Wave
Partnership
Security
Account Protection
Passwords
Transaction Dispute
Transactions
Transfers
Adding money& Limits
Account statement
Transaction limit
App
Application
Referrals
Account Features
Transfer Features
Bank card Features
Contact Support
Legal
Official Data Requests
Back to home
Help Center
Security
Account
Opening an Account
Personal Account
Business Account
General
Verifying Identity
Miscellaneous
Cards
Order & Delivery
Setup & Rules
Withdrawals & Top up
Usage & Transactions
Acquiring
Acquiring Services - Paytend Wave
Partnership
Security
Account Protection
Passwords
Transaction Dispute
Transactions
Transfers
Adding money& Limits
Account statement
Transaction limit
App
Application
Referrals
Account Features
Transfer Features
Bank card Features
Contact Support
Legal
Official Data Requests
Security
Protection, Passwords, Chargebacks
⚠️ Protect Yourself from Financial Scams
Why is Paytend secure?
Account Protection
Account Compromised
Suspicious Transaction
Lost or Compromised Card
Lost Your Device
Passwords
What is my PIN number?
How to change my payment confirmation PIN?
Transaction Dispute
How to dispute a card transaction and request a chargeback?
Why was I charged twice?
Chargebacks and card transaction disputes FAQ