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Help Center
Security
Account
Opening an Account
Personal Account
Business Account
General
Verifying Identity
Miscellaneous
Cards
Order & Delivery
Setup & Rules
Withdrawals & Top up
Usage & Transactions
Acquiring
Acquiring Services - Paytend Wave
Partnership
Security
Account Protection
Passwords
Transaction Dispute
Transactions
Transfers
Adding money& Limits
Account statement
Transaction limit
App
Application
Referrals
Account Features
Transfer Features
Bank card Features
Contact Support
Legal
Security
Protection, Passwords, Chargebacks
Account Protection
What to do if my account may be compromised?
Why is Paytend secure?
Passwords
What is my PIN number?
How to change my payment confirmation PIN?
Transaction Dispute
Why was I charged twice?
How to dispute a card transaction and request a chargeback?
Chargebacks and card transaction disputes FAQ