- Help Center
- Cards
- Withdrawals & Top up
Why Was My Cash Withdrawal Declined?
Cash withdrawals may be declined for several reasons, including:
-
Insufficient funds
-
Incorrect PIN entry
-
Monthly spending limit exceeded
-
Card accidentally frozen
Other potential reasons could include:
-
Network or technical issues with the ATM
-
Expired or blocked card
-
Security measures triggered by unusual transaction patterns
-
Withdrawal limits specific to the ATM provider
To resolve these issues, please check your account details in the app or contact our support team for further assistance.