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- Usage & Transactions
Why Was My Card Payment Reverted?
If a transaction is reverted, it means the payment was canceled, and the funds were returned to your available balance.
This can happen for several reasons, including:
- The merchant decided to cancel the payment.
- The merchant did not claim the funds within the required time frame.
- There was an issue with the payment processing, such as a technical error or connectivity problem.
- The transaction was flagged for security reasons, such as suspected fraud or an invalid payment method.
- Your card had insufficient funds or exceeded the credit limit at the time of payment.
For more details, please contact the merchant directly to understand the specific reason for the payment being reverted.