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Help Center
Account
Account
Personal Account
Business Account
Opening an account
General
Verifying Identity
Miscellaneous
Cards
Order& Delivery
Setup& Rules
Withdrawals& Top up
Usage&Transaction
PPOS Acquiring
Becoming a PPos User
Partnership
Security
Account Protection
Passwords
Transaction Dispute
Transfers& Adding money
Transfers
Adding money& Limits
Account statement
Transaction limit
App& Features
Application
Referrals
Account Features
Transfer Features
Bank card Features
Account
Questions regards account opening process,Identity verification
What Paytend Account can offer me
Personal Account
Can I open my Paytend account?
Can I open an personal account if I live outside the eurozone?
Business Account
Can I open an business account if I live outside the EEA or my company is registered outside EEA?
Opening an account
How many Paytend accounts can one person register?
Which countries are eligible to apply for a Paytend account?
How long my account to be opened after submitted all information and documents?
Can I open a Paytend account in my country?
General
How to change the name on a Paytend account?
Can I get a VAT number with my company IBAN account in Paytend?
How to download my account statement
What countries does EEA include?
What service fee Paytend IBAN account charge?
How to change my phone number, address, or other personal data?
How to close my account?
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Verifying Identity
How to prove my identity?
Why isn't my Facial/Photo verification working?
Miscellaneous
Can enterprise accounts and personal accounts be switched between each other?