If your Paytend card has been lost, stolen, or you suspect that your card details have been compromised, please act immediately to protect your account.
Lock Your Card Right Away
To prevent unauthorised use, lock your card as soon as possible via:
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The Paytend app
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Our website here
This temporarily disables your card and blocks any new transactions.
Reorder a New Card
Once your card is locked, you can reorder a replacement directly through the app.
This ensures your funds remain safe and you can continue using your account without disruption.
If you need help with this process or suspect any fraudulent activity, please contact our support team via the in-app chat or at service@paytend.com.