Your Paytend account balance will be updated once a transfer has reached your account.
In general, all of our transfers are very quick. However, depending on several factors, like the transfer details, your transfer may take slightly longer to reach your account.
You can use the below time frames to estimate when a transfer should reach you:
Please ask your sending bank to confirm the type of payment.
EUR local details: If the sending bank supports instant payments, transfers should be instant. If sending bank does not support instant payments, it can take up to 2 working days
SEPA Instant only takes a few seconds (check here if the sending bank supports SEPA Instant transfer)
For all other cases, you’ll need to use your SWIFT account details for the respective currency account, and the transfer might take up to five working days.
Key points to remember:
Some banks don't process transfers during weekends and bank holidays
We can’t accept transfers with incorrect recipient details, such as account number typos
All banks and payment service providers are required to run checks on your payments to comply with regulations, which may cause delays
The timeframe should be calculated from the moment the transfer was actually sent out, not from the moment the transfer request was submitted.