Standard delivery takes up to 20 business days and is free of charge if it's your first card and you are in EEA. In rural or harder-to-reach areas it can take longer. To stay up-to-date on the delivery progress simply go to the home screen of your Paytend mobile app.
Express delivery takes 5-15 days depends on where you live. In addition to the banner on the home screen of your Paytend mobile app, you will also receive an email with a tracking link to stay up-to-date on the progress of your card delivery. Learn more in our dedicated article about express delivery.
Please wait until the estimated delivery time has elapsed before taking further action.