The easiest and most efficient way to contact us is by using your account’s chat feature. This will allow our customer support team to identify, and provide you with specific information and support. You can find this option either in your Paytend mobile app or Webpage
How to start a chat in the Paytend mobile app:
- Log in to your Paytend mobile app:
- click on the Support icon on the bottom right hand corner
- Scroll down, select Online Service
How to start a chat in your WebApp:
- Log in to your WebApp
- Click on the Support Chat icon on the bottom right hand corner
You will be shown your place in the waiting list. Please wait a moment. our customer support will provide fast service.
We are available every day from 05:00 to 17:00 CET, including Sundays and bank holidays.
Contact us via this article if you are representing a bank or another authority.