---
title: Lost or Compromised Card
description: If your Paytend card has been lost, stolen, or you suspect that your card details have been compromised, please act immediately to protect your account.
---

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# Lost or Compromised Card

## If your Paytend card has been lost, stolen, or you suspect that your card details have been compromised, please act immediately to protect your account.

### **Lock Your Card Right Away**

To prevent unauthorised use, lock your card as soon as possible via:

- The **Paytend app**
- Our **website** [here](https://www.paytend.com/en/cards-management)

This temporarily disables your card and blocks any new transactions.

### **Reorder a New Card**

Once your card is locked, you can reorder a replacement directly through the app.  
This ensures your funds remain safe and you can continue using your account without disruption.

---

If you need help with this process or suspect any fraudulent activity, please contact our support team via the in-app chat or at service@paytend.com. 

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