--- title: Reklamation --- [![logo xiao](https://www.paytend.com/hs-fs/hubfs/logo%20xiao.png?width=150&height=67&name=logo%20xiao.png "logo xiao")](https://www.paytend.com/de/home) - Personal - [Personal Account](https://www.paytend.com/de/personal-account) - [Global Fast](https://www.paytend.com/de/global-fast) - Business - [Business Account](https://www.paytend.com/de/business-account) - [Global Disbursement](https://www.paytend.com/de/global-disbursement) - Acquiring - [E-commerce](https://www.paytend.com/de/e-commerce-acquiring) - [In-store](https://www.paytend.com/de/in-store-acquiring) - [Soft POS](https://www.paytend.com/de/softpos) - Cards - [Personal Card](https://www.paytend.com/de/personal-card) - [Business Card](https://www.paytend.com/de/business-card) - [Cards Management](https://www.paytend.com/de/cards-management) - [Contact Us](https://www.paytend.com/de/contact-us) - **Download App** - [Download Paytend](https://www.paytend.com/de/paytend-download) - [Download Paytend Pay](https://www.paytend.com/de/paytend-pay-download) Download the Paytend app By entering your phone number and email, you'll allow us to send you a link to download the Paytend app ![配图](https://www.paytend.com/hs-fs/hubfs/%E9%85%8D%E5%9B%BE%20(main).png?width=334&height=335&name=%E9%85%8D%E5%9B%BE%20(main).png) Download the Paytend app and create an IBAN account It takes you just 5 minutes to create an account [![app store small-1](https://www.paytend.com/hs-fs/hubfs/app%20store%20small-1.png?width=157&height=60&name=app%20store%20small-1.png)](https://apps.apple.com/cn/app/passport-cash/id1470069383) [![google pay small-1](https://www.paytend.com/hs-fs/hubfs/google%20pay%20small-1.png?width=157&height=60&name=google%20pay%20small-1.png)](https://play.google.com/store/apps/details?id=com.passport.cash) [![华为](https://www.paytend.com/hs-fs/hubfs/%E5%8D%8E%E4%B8%BA.png?width=157&height=48&name=%E5%8D%8E%E4%B8%BA.png)](https://appgallery.huawei.com/#/app/C104400053) ![3倍二维码](https://www.paytend.com/hs-fs/hubfs/3%E5%80%8D%E4%BA%8C%E7%BB%B4%E7%A0%81.png?width=134&height=134&name=3%E5%80%8D%E4%BA%8C%E7%BB%B4%E7%A0%81.png) [![android](https://www.paytend.com/hs-fs/hubfs/android.png?width=148&height=39&name=android.png)](https://www.paytend.com/paytend-app-download) ![配图 2](https://www.paytend.com/hs-fs/hubfs/pop%20up%20png_1121(main).png?width=250&height=406&name=pop%20up%20png_1121(main).png) [Sign up](https://www.paytend.com/de/complaint#ex1) - [Deutsch](https://www.paytend.com/de/complaint) - [Chinese](https://www.paytend.com/zh/complaint) - [English](https://www.paytend.com/en/complaint) - [Español](https://www.paytend.com/es/complaint) - [Français](https://www.paytend.com/fr/complaint) - [Italiano](https://www.paytend.com/it/complaint) - [Lietuvių](https://www.paytend.com/lt/complaint) - [Nederlands](https://www.paytend.com/nl/complaint) Deutsch > ###### Formales Beschwerdeformular Es tut uns leid zu hören, dass Sie eine Beschwerde haben, und wir würden diese gerne für Sie näher untersuchen. Wir werden Ihr Anliegen gründlich untersuchen und Sie über unsere Ergebnisse informieren. Vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben. Indem Sie auf " Absenden" klicken, erklären Sie sich damit einverstanden, dass Paytend die angegebenen personenbezogenen Daten speichert und verarbeitet, um Sie bei Ihrer Anfrage zu unterstützen. [![logo 159x70](https://www.paytend.com/hs-fs/hubfs/logo%20159x70.png?width=120&height=53&name=logo%20159x70.png "logo 159x70")](https://www.paytend.com/de/home) ##### Personal - [Personal Account](https://www.paytend.com/de/personal-account) - [Global Fast](https://www.paytend.com/de/global-fast) ##### Business - [Business account](https://www.paytend.com/de/business-account) - [Global Disbursement](https://www.paytend.com/de/global-disbursement) ##### Acquiring - [E-Commerce](https://www.paytend.com/de/e-commerce-acquiring) - [In-store](https://www.paytend.com/de/in-store-acquiring) ##### Cards - [Personal card](https://www.paytend.com/de/personal-card) - [Business card](https://www.paytend.com/de/business-card) ##### Company - [About us](https://www.paytend.com/de/about-us) - [Security](https://www.paytend.com/de/security) [CONTACT US](https://www.paytend.com/de/contact-us) [FAQ](https://www.paytend.com/en/knowledge) [BLOG](https://www.paytend.com/en/blog) ## [COMPLAINT](https://www.paytend.com/de/complaint) ## [Client Fund Withdrawal Notice](https://www.paytend.com/en/clientfundwithdrawal) ### Download App [![app store small-1](https://www.paytend.com/hs-fs/hubfs/app%20store%20small-1.png?width=130&height=50&name=app%20store%20small-1.png "app store small-1")](https://apps.apple.com/cn/app/passport-cash/id1470069383) [![google pay small-1](https://www.paytend.com/hs-fs/hubfs/google%20pay%20small-1.png?width=130&height=50&name=google%20pay%20small-1.png "google pay small-1")](https://play.google.com/store/apps/details?id=com.passport.cash) [Follow us on Facebook](https://www.facebook.com/Paytend.Europe) [Follow us on LinkedIn](https://www.linkedin.com/company/paytend/) [Follow us on Twitter](https://twitter.com/Paytend_global) [Follow us on Instagram](https://www.instagram.com/paytend_official/)     --- Paytend is an E-money Institution of Lithuania with an EMI license (No. LB000480). ©2025 Paytend Europe UAB. 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